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- Frente Primero
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Cómo estudiar sus tarjetas
Teclas de Derecha/Izquierda: Navegar entre tarjetas.tecla derechatecla izquierda
Teclas Arriba/Abajo: Colvea la carta entre frente y dorso.tecla abajotecla arriba
Tecla H: Muestra pista (3er lado).tecla h
Tecla N: Lea el texto en voz.tecla n
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3 Cartas en este set
- Frente
- Atrás
- 3er lado (pista)
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What's best QA.
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It's the set of quality assurance standards and procedures that have been developed for the operational areas of TP.
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That have been developed
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Purpose of BEST QA
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The BEST QA process provides our Quality Assurance teams with a clear, structured approach to
implement and manage QA in their subsidiary. Improve the satisfaction of our customers and our clients while at the same time develop our people |
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Benefits
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1. Accurate, unbiased quality of service assessment.
2. Subject matter expertise in transaction handling expectations for all clients. 3. Structured feedback channels for Agent development. 4. Quantitative and qualitative information delivered to the operation in order to support process-level improvements 5. Alignment with QA requirements from the COPC-2016 |
